What people said, and what they moved.

I ticked everything on the calculator on a Sunday night and had a price before I finished my tea. The survey the following week changed it by eleven pounds.

Three men, one Luton, done by two o'clock. They put the bed back together without being asked.

Second floor, no lift, and nobody complained once. The piano went down the stairs like it was nothing, which it very much was not.

Arrived half an hour late because of the M62, called to say so, and still finished on time.

We needed storage for three weeks between completions. Everything came back exactly as it went in.

Fixed price for the distance, no surprises on the invoice. That is genuinely rare.